SSC18 – Our approach to PCC targets and the impact of the Covid-19 pandemic
Our approach to our per-capita consumption targets, and the impact Covid-19 has had on per-capita consumption in our regions.
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Our approach to our per-capita consumption targets, and the impact Covid-19 has had on per-capita consumption in our regions.
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Research conducted into our regions by CEPA to determine the levels of water poverty we need to tackle.
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Our strategy for supporting vulnerable customers.
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How feedback on our business plan gained in our ‘Your water, your say’ session has been incorporated into our final business plan.
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Assurance of our customer engagement conducted by an independent company – SIA partners.
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Demographics report
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